12/09/2019

Who Stands Behind MY TOUR Image?

Mytour Staff

Today we are getting to know three members of our marketing team. They promote our company by serving our products to everyone who ever heard of our tours. They provide the necessary research to identify our target customers and other audiences. Let’s start first with Nicola.

Nicola SISI – Brand & Quality Manager

This is Nicola, our Brand & Quality Manager! He takes care of all aspects related to the quality and training of personnel and the image of the company. He is the one who monitors market trends and oversees advertising and marketing activities to ensure our product is best represented under the name of our company.

His slogan is: “Quality means meeting the customer’s needs and exceeding their own expectations by continuing to improve.”

He has been working with us for almost 2 years. His great passion is to see more and more happy and ecstatic clients for our services and tours of which he loves and to take care of every little detail with our highly trained tour guide.

When asking him what do your colleagues say about you, he answered: “My colleagues say that I am a great perfectionist and that I should relax a little and go on vacation …. but only if it is Mytour!”His life runs between his two biggest passions: family and work. He is also known Magic Nic!

Oh, we almost forgot to mention, he is a Juventus fan! 

 

Elisa Quintetti – Graphic Designer

Let’s introduce you to our Elisa. She is our graphic designer and has been working with us for 7 years. She is in charge of all the Graphics – and is the one that creates our catalogues, maps, event brochure and advertising materials. Apart from that, as she is a real professional in her sector, she also Design personalized projects and furniture,  expositive solutions for fairs and events and Offices’ decor. 

She is a point of reference for us as she is the number one in her job! While she is at work her characteristic are versatility and the ability to think critically. In her private life her big passion is golf but she also loves green the cats and obviously…design!

 

 

Silvja Gjepali  SMM  & Customer Care

Let’s continue our trip inside our team with Silvja. She joined us one year ago, and she is our Social Media Manager and Customer Care Specialist and yes, it’s a lot! In the beginning, she had to experience different departments inside the company which helped her to discover how this business works.

As customer care Specialists she is in charge of our clients – she is the one that checks and replies to customer reviews, feedbacks, questions, and suggestions. As Social Media Manager she takes care of our Social maintaining the image of the company and advertising through Social Media. 

So yes, if you do not follow us yet on Social you should do now. She is a great storyteller and you will definitely have fun watching all the Stories and Posts she publishes every day. 

She is also very sweet, loyal and in love with her baby nephew.  What else can we add? Nothing – just follow her, follow us!

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